How MyHome Works
MyHome specializes in bringing quality household brand homeware to your door with flexible, accessible financing solutions. Our transparent payment terms are designed to accommodate your budget, offering no deposit, easy payment plans that make it simple to furnish your home with the products it deserves.
Simple 3-Step Process
- Browse and Select – Choose from our curated collection of quality homeware
- Quick Approval – Receive fast approval through our streamlined application process
- Home Delivery – Enjoy convenient delivery straight to your door
Accessible Finance Solutions
Previous Credit Challenges? – At MyHome, in partnership with Instant Finance, we evaluate each application individually on its own merits, ensuring fair consideration for all customers.
Customer Support
Speak with Our Team – We’re here to help you every step of the way:
- Phone: 0800 380 000
- Email: myhome@if.co.nz
- In-Person: Visit any local Instant Finance branch where our friendly staff can process your MyHome order on the spot
Delivery Service
Complimentary Home Delivery – We handle all delivery logistics, ensuring your purchases arrive safely at your home. Our team will contact you prior to delivery to arrange a convenient time. Standard delivery is FREE throughout New Zealand (rural furniture delivery charges may apply).
Payment Options
Flexible Payment Methods – Choose the payment method that works best for you:
- Automatic payments
- Direct debit
- Cash payments at any Instant Finance branch
Contract Management
Early Settlement – Take advantage of our early payment discount option at any time during your contract to reduce your total cost.
Payment Assistance – Life happens, and we understand that. If you anticipate a payment delay, contact us immediately so we can work together to find a suitable arrangement.
Returns and Exchanges
Return Policy – Returns are accepted under specific circumstances. Faulty items may be covered under manufacturer warranty, and your rights under the Consumer Guarantees Act always apply. Please refer to our comprehensive Returns Policy for full details.
Product Quality and Warranty
Premium Brand Partners – We partner exclusively with trusted brands including Samsung, Fisher & Paykel, Panasonic, and Apple. Should any product fail due to manufacturing defects, we’ll coordinate warranty repairs or replacements to ensure your complete satisfaction.