Yes, absolutely. We assess each application on its own merits, considering your current financial situation rather than solely focusing on past credit history. We believe everyone deserves a fair chance at securing the products they need.

To process your application, we’ll need:

• A completed application form
• Valid photo identification (driver’s license, passport, etc)

We’re here to help!

Contact us by calling 0800 380 000, emailing info@myhome.co.nz, or visiting your local Instant Finance branch where our friendly staff can assist with your MyHome order immediately.

We’ll deliver your purchases directly to your home FREE! (excluding rural deliveries).

One of our team members will contact you before delivery to arrange a convenient time.

We’ll set up convenient payment arrangements for you, including automatic payments, direct debits, or cash payments at your local Instant Finance branch.

Yes, you can take advantage of our early payment option at any time during your contract period and save on interest costs.

Contact us as soon as possible if you anticipate difficulty making a payment. We’ll work with you to arrange a suitable payment plan to help you get back on track.

Returns are accepted in specific circumstances. Faulty items are covered under the manufacturer’s warranty, and your rights under the Consumer Guarantees Act apply.

Please refer to our Returns Policy for full details.

We partner with premium brands like Samsung, Apple, Fisher & Paykel, and Panasonic. If your product develops a fault that’s not due to misuse, we’ll arrange warranty repair or replacement at no cost to you.